A stable address
Use an eligible New Zealand address without relying on your home or current travel location.
Real address + online mailroom
Virtual mailbox
Receive physical mail at a real New Zealand address and decide what happens to it online.
Plain-language definition
A Private Box virtual mailbox is a physical mail receiving service connected to a secure online mailroom.
Know what arrived
See new mail in the secure online mailroom before deciding what happens next.
Act from anywhere
Request a scan, forwarding, collection, storage or destruction when available.
Available mail actions
From physical arrival to your decision.
Receive
We receive physical letters and parcels sent to your Private Box address.
Notify
New mail appears in your secure online mailroom so you know it has arrived.
Scan
Request a scan when you need to read the contents online.
Forward
Choose where physical mail should be sent next.
Collect
Arrange collection where the selected location and plan support it.
Store
Keep an item until you decide what should happen to it.
Plans using this service
Choose the plan for your situation.
Plan
Personal Mailbox
A New Zealand address for up to three individuals.
$22 NZD / month
or $220 NZD annually
- A New Zealand mailing address
- Online mail notifications
- Request mail actions online
Common business choice
Business Mailbox
A physical New Zealand address and PO Box service for business use.
$55 NZD / month
or $550 NZD annually
- Business mail receiving
- Online mail notifications
- Request mail actions online
Plan
Premium Mailbox
A premium street and PO Box address in Auckland or Wellington, with meeting-room use.
$79 NZD / month
or $790 NZD annually
- Premium street and PO Box address
- Online mail management
- Meeting-room use
Plan
Virtual Office
A premium address, phone number, answering service and meeting-room use.
$130 NZD / month
or $1,300 NZD annually
- Premium address
- Phone number and answering service
- Online mail management
- Meeting-room use
Virtual mailbox questions
Is this a real New Zealand address?
Yes. Private Box provides physical New Zealand address options; the exact street or PO Box options depend on the selected plan and location.
What can I do when mail arrives?
Depending on the item, plan and location, you can request scanning, forwarding, collection, storage or destruction.
What is a virtual mailbox?
It combines a real address that receives physical mail with an online mailroom where you can view arrivals and request what happens next.
Why might identity verification be required?
Identity checks help Private Box confirm who is authorised to receive and manage mail at an address.