Need the other explanation?
Read why verification may apply and where evidence is provided.
Identity verification →Clear claims, clear system boundaries
How Private Box protects your mail and account
Physical mail handling and the separate secure online mailroom have different safeguards. This page explains the boundaries without unsupported security claims.
Three systems, three different jobs
This public site explains services and helps visitors choose. The secure mailroom is where existing customers view and action mail. The secure signup hand-off handles current plan selection and onboarding.
Claims we will not overstate
The legacy website contains phrases such as “bank-grade” and references to older payment technology. Those claims are not carried into this slice without current evidence, scope and an accountable owner.
Safe public behaviour
Do not send identity documents or customer mail information through the marketing site. Existing customers should sign in to the separate secure mailroom.
Existing customer?
Manage received mail only in the separate secure mailroom.
Sign in securely